Our mission is the distribution of advanced engineering simulation technologies by representing such products as ANSYS, Moldex3D and Cast-Designer. Beyond the distribution of these software products we also provide solid mechanical-, fluid dynamical-, thermal- and electromagnetic analyses, injection molding simulations, molding optimization and metal casting simulations during the product and design development of our customers.
After contact our method usually follows these steps, presented below
Assessment of your unique needs and requirements
We always start with assessing and understanding your needs and requirements. We listen first in order to provide you with the best possible solution that would fit your unique needs. This meeting can take place personally or via a digital channel (Webex, Skype for Business or phone etc.) 16 years of experience have taught us, that there are no two identical scenarios and customers.
Based on our joint assessment we will prepare and provide you with a customized offer. The quotation will contain the products we identified together, with multiple options if needed, followed by a short description of the solution. Our quotation is usually followed up by additional meetings or phone calls which are needed to make sure that all remaining questions are answered
Customized free of charge training
Once we receive your order we will deliver you the licenses along with an installation kit. Meanwhile a free of charge training course will be organized based on your needs and tailored to the software products you have ordered. These trainings usually take place in our dedicated training room that can host up to 6 people or at your location, if the circumstances are given. During the training we provide you with detailed training materials which are step by step guides and will teach you the usage of the software. Our dedicated engineers will highlight the key areas and features of the software, along with useful tips and tricks in order to get you up to speed as soon as possible. You can even bring your own CAD models to our training and practice with the software on them.
Our work doesn’t stop after selling you the software. This is actually the point where our partnership really starts. We provide you with daily support, guidance and help throughout your work via further trainings, workshops, lectures, personalized meetings and consultancy services. We have in place a team of dedicated engineers who are here to help you with your questions and daily struggles. They can be contacted through meeting sessions personally in our office or via digital channels (e-mail, phone, Skype for Business, Webex etc.)
More than 200 references, view the chosen ones in automotive, autobus, energy indrustry
“Flexibility, speed, helpfulness. During today’s accelerated processes a quick and effective solution of problems is indispensable. eCon is the perfect partner in this.”
“I received the first advice before I bought ANSYS, when choosing the software package that corresponds to our company profile. After purchasing, we participated in a multi-day educational training course for our use profile. It is very useful for me to get engineering support automatically with software tracking. During my planning, my professional questions are answered immediately.”
“The supporting engineers from eCon Engineering Ltd. are both prepared and flexible when it comes to teaching the usage of the software, as during the process of solving and answering professional issues and questions that I encounter during my daily work. They always provide prompt and competent assistance. Customer support is not just a blank slogan for them to attract the further interest from customers. I feel that I made the right decision, when I chose them and the Moldex3D software.”